Nexthink mission is to help IT departments transform the way they service and support business end-users. Our tag line, change your perspective, reflects this mission. When you add end-user perspective, you will see your IT infrastructure as never before and transform your IT services, operations and support.Our company name reflects the ideas and passion of our founders to use forward thinking (i.e., to Nexthink) to solve real problems in a way no one else has.
The inspiration for Nexthink came from an advanced research project in artificial intelligence at the prestigious EPFL (Ecole Polytechnique Fédérale de Lausanne) in Switzerland. One of the outside reviewers, an IT director at a famous watch company, said the research was so innovative that if it could be turned into a product they would buy it. Soon after Nexthink was formed, and two years later that famous watch company became Nexthink’s first customer.
In the process two patents were filed, one for real-time visualization and the other for using artificial intelligence and self-learning to determine abnormal behaviors.
Since that time, Nexthink has experienced explosive growth doubling each successive year as IT departments in Global 5000 companies change their perspective.
"Nexthink greatly improves both our end-user and customer satisfaction. It allows us to immediately be alerted on issues to identify and resolve them including for our critical banking applications."
SVP of Computer Services Department, Riyad Bank
"With Nexthink we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics."
General Manager, Solution Strategy, Wipro
"The information Dynatrace provides shows us where to tweak performance to support a much better experience for the end user."
Senior Director of App Performance & Dev Operations, McGraw Hill Education
